Address
Rockhill, South Carolina 29730
Work Hours
24/7
About Us
VocoEase
We excel in delivering top-tier candidates tailored to the specific needs of both emerging and established small-to medium- sized enterprises. Our mission is to facilitate your business expansion, alleviate operational burdens, streamline processes, and enhance overall success by supplying you with the optimal team members.
MISSION AND VISION
MISSION
Our mission is to assist our clients in
identifying the foundational needs of their businesses, thereby enhancing their chances of success. We achieve this by providing personalized guidance in selecting the most fitting services from our offerings and collaborating closely to develop comprehensive plans that not only meet but also surpass their expectations.
VISION
Our aspiration is to establish a renowned virtual assistance agency recognized for consistently delivering outstanding results to our clients, driven by our unwavering commitment to helping them achieve their objectives. Simultaneously, we strive to cultivate a workplace that instills pride in our employees and fosters client loyalty, resulting in ongoing recommendations and sustained relationships.
CORE VALUES
Purposeful
Reflects our commitment to having a clear and meaningful direction in everything we do, ensuring that our efforts are purpose-driven.
Reliable
Underscores the importance of trustworthiness and consistency in fulfilling our obligations and maintaining strong relationships.
Virtuous
Highlights our dedication to conducting ourselves with integrity, ethics, and moral principles in all our interactions and decisions.
Accountability
Reminds us to take ownership, learn, and strive for excellence transparently and responsibly. These values shape our identity and steer us toward success.
RECRUITMENT TEAM
Our recruitment team collaborates to thoroughly understand our clients' needs and preferences, allowing us to consistently deliver an exceptional service guided by our company's mission, vision, values, and culture.
HUMAN RESOURCES TEAM
To ensure that we provide quality VAs, our human resources team trains and develops new talent. You don't have to waste time or money training virtual assistants because we make sure that they are fully equipped.
OPERATIONS TEAM
As part of the service that we provide, we will assign an Operations Manager and Account Manager who will be responsible for onboarding the Cold Caller with our client' s directives, and processes, and provide coaching and feedback. They are also required to update the client regularly regarding the campaign.
SUPPORT TEAM
We have a System manager and System Specialist who will be responsible for generating reports from your dialer and sending daily/weekly productivity reports, and Quality Analyst who will ensure that call handling protocol is being followed.
VocoEase is a better choice for you!
Partner with us and experience hassle-free and cost-effective collaboration. We ensure that our freelancers are motivated and driven to exceed your expectations.
